ResellGenie Support
Get help with searches, image identification, subscriptions, saved finds, marketplace results, privacy requests, feedback, and technical issues.
ResellGenieApp@gmail.comSearch or marketplace results
If results look wrong or fail to load, check your internet connection, update ResellGenie to the latest version, close and reopen the app, and try the search again. Marketplace and third-party provider outages can also temporarily affect results.
Image search
Use a clear photo with the item centered and visible. If a match is poor, try another angle or add identifying details such as brand, model number, material, size, or markings.
Subscriptions & billing
Subscriptions purchased through the Apple App Store are managed through your Apple ID. You can review or cancel them in iOS Settings → Apple ID → Subscriptions. Refund eligibility is determined by Apple.
Saved finds
Some saved research may be stored locally on your device. Deleting saved items or uninstalling the app may remove locally stored information.
Privacy requests
You may use the contact form below or email ResellGenieApp@gmail.com to ask about access, correction, or deletion of information associated with you. Select “Privacy request” so the request can be identified quickly.
Report a bug or request a feature
Include your device model, iOS version, what you searched for, what happened, and screenshots when possible. Do not include passwords, payment-card numbers, or other unnecessary sensitive information.
Contact ResellGenie Support
Email ResellGenieApp@gmail.com directly or use this form for app issues, general feedback, feature requests, or privacy-related requests.
Download ResellGenie
Get ResellGenie on the Apple App Store.
